Frequently Asked Questions

/Frequently Asked Questions
Frequently Asked Questions 2016-10-18T14:41:07+00:00
What Is The Tipping Procedure In South Africa? 2016-03-14T12:41:32+00:00

Tipping is common practice in South Africa for a range of services. In restaurants the accepted standard is around 10% of the bill, although sometimes a gratuity will be included (often in the case of a large party). It is also appropriate to tip taxi drivers, tour guides and even hairdressers. If you park a car in a populated area such as near a shopping centre, street security guards will usually ask whether they can watch over your car and in return should be paid a small fee – anything from two rands upwards.

Value-added-tax (VAT) is charged on most items. Foreign visitors to South Africa can have their 14% VAT refunded (value of purchases exceed R250.00). VAT is refunded at the point of departure provided receipts are produced.

When Are The Seasons In South Africa? 2016-03-14T12:40:16+00:00

Summer – mid-October to mid-February
Autumn – February to April
Winter – May to July
Spring – August to October

When Are The South Africa Public/Banking Holidays? 2016-03-14T12:38:16+00:00

Human Rights Day – 21 March
Good Friday (the Friday before Easter Sunday)
Family Day (the Monday after Easter Sunday)
Freedom Day – 27 April
Workers Day – 1 May
Youth Day – 16 June
Women’s Day – 9 August
Heritage Day – 24 September
Day of Reconciliation – 16 December (traditionally the start of South Africa summer vacations)
Christmas Day – 25 December
Day of Goodwill – 26 December
If a public holiday falls on a Sunday, the Monday following becomes a public holiday.

What Languages Are Spoken In South Africa? 2016-03-14T12:37:07+00:00

There are 11 officially recognised languages, most of which are indigenous to South Africa. English is spoken everywhere you go. English is the language of the cities, of commerce and banking, of government and official documents. All our road signs and official forms are in English and service staff will speak English.

Find Out About South African Banks 2016-03-14T12:36:13+00:00

The banks are open from 9am to 3.30pm (Monday – Friday), and 8.30am to 11am on Saturdays. All major credit cards can be used in South Africa, with American Express and Diners Club enjoying less universal acceptance. In some small towns, you may find you’ll need to use cash. You can purchase fuel with a credit card at certain fuel stations. You can pay road tolls with MasterCard or Visa.

What is the local time? 2016-03-14T12:34:59+00:00

South Africa does not change its clocks during the year, and there are no regional variations within the country. South African Standard Time is (+2) Greenwich Mean (or Universal Standard) Time, (+1) Central European Winter Time, and (+7) USA’s Eastern Standard Winter Time.

What are the SA Important Phone Numbers? 2016-03-14T12:34:05+00:00

Police Emergency – 10111
Ambulance & Fire Emergency – 10177
National Sea Rescue Institute – +27 21 434 4011
AIDS Helpline – 0800 012 322
Emergency Contraception Hotline – 0800 246 432
Flight Information Hotline – 086 72 77 888
LifeLine Counselling Line – 0861 322 322
Malaria Hotline – +27 82 234 1800
Medic-Alert Emergency Medical Information – +27 84 194 4444 or +27 21 461 0000
Netcare911 – 092 911
Poison Hotline – +27 21 931 6129
Snake/Scorpion/Spider Bite Hotline – +27 21 931 6129
Baz Bus – +27 21 439 2323
Local Telephone Directory Assistance – 1023
International Telephone Directory Assistance – 903
Tourist Information Hotline – +27 83 123 6789

Do I need a 4×4 Vehicle to visit the lodge? 2016-02-25T19:40:14+00:00

No. The access roads are dust roads, but they are accessible by normal motor vehicles.

Is the water safe to drink? 2016-02-25T19:39:26+00:00

Yes. The water in Addo is perfectly safe to drink.

What is the weather like? 2016-02-25T19:38:10+00:00

Addo normally receives about 281mm of rain per year, with rainfall occurring throughout the year. Addo receives the lowest rainfall in July and the highest in March. The average daily maximum midday temperatures for Addo range from 20.7°C in July to 28.2°C in February. The Addo region is the coldest during July when temperatures drops to 7.3°C on average during the night.

What should I wear? 2016-02-25T19:36:25+00:00

While on Safari in Addo, it is wise to choose clothing in neutral, camouflage colours such as brown, khaki, stone or beige which will make you less visible and able to get closer to the wild animals you may want to see. It is advisable to layer your clothing as this provides more warmth when necessary and allows you to remove clothing during the hottest period of the day.

What are the Lodge Rates? 2016-10-18T14:41:12+00:00

Please visit the Lodge Rates

Is the lodge available all year round? 2016-02-25T19:35:00+00:00

Yes. Early bookings are always advisable from October to March.

Who are the local people? 2016-02-25T19:29:20+00:00

The Xhosa

What is the recommended length of stay? 2016-02-25T19:27:56+00:00

A recommended minimum period is approximately three days. The maximum length is totally up to you.

Are transfers available? 2016-02-25T19:26:54+00:00

Yes. We can organise transfers from Port Elizabeth.

Do I need any special licence to hire a motor vehicle? 2016-02-25T19:25:36+00:00

A passport and current drivers license is all that is required.

How far is the closest airport? 2016-02-25T19:23:36+00:00

The closest airport is Port Elizabeth – 30 Minutes drive

Do I need to take any special medical precautions? 2016-10-18T14:41:12+00:00

No, we are a malaria and bilharzia free area and have access to professional medical facilities within half an hour. You need only bring your personal medical needs.

Is Malaria a problem in the area? 2016-02-25T19:20:31+00:00

The Eastern Cape is Malaria FREE.

Do I require a travel visa to visit South Africa? 2016-10-18T14:41:20+00:00

For the majority of foreign visitors to South Africa entry is straightforward and hassle-free. All visitors to South Africa must be in possession of a valid passport in order to enter the country and in some cases, a visa. The Department of Home Affairs’ website will provide information on: visa costs, processing time, where to apply, visa requirements (what to submit), requirements for people in transit, duration and purpose of stay, medical visas and photographs.
Countries Exempt from Visas
General Visa Information
Visa Application Form